1. Refund Policy

prochamptask.app provides cloud-based task management software and related digital online services. As these are digital products, refund requests submitted after payment and the granting of software access will be processed based on the specific circumstances of the order and applicable laws.

  1. Refund Request Period

Customers wishing to request a refund must submit their request within 7 days of purchase using the contact methods provided on prochamptask.app, including the necessary order and account information.

  1. Refund Review

Upon receipt of a refund request, we typically review the order, payment status, and service usage within 3 business days and notify the customer of the outcome via appropriate channels.

  1. Refund Processing Time

Once a refund request is approved, we generally initiate the refund within 3 business days. The actual time it takes for funds to appear in the original payment account depends on the payment method used and the processing speed of the relevant financial institutions; this typically takes 5–10 business days.

  1. Digital Service Refunds

If a customer has already gained access to the software and begun using the digital services, eligibility for a refund will be determined based on the order details, the extent of service usage, and applicable laws. Refunds may not be available for fully fulfilled digital services; however, statutory consumer rights remain unaffected by these terms.

  1. Duplicate Payments or Technical Issues

Please contact us promptly if a duplicate payment occurs due to system errors or if you are unable to access the service following a successful payment due to platform technical issues. Upon verification, we will either issue a refund or assist in restoring service, depending on the specific situation.

  1. One-Time Sales

Digital services from prochamptask.app are sold on a one-time basis. Completing a purchase does not automatically trigger recurring charges, unless explicitly stated otherwise on the purchase page.

  1. Contact Us

To request a refund, please submit your application via the contact methods provided on prochamptask.app. Please include your order details, account information, and the reason for the refund to ensure prompt processing. Company: PROCHAMP TECH LTD
Address: Chantal House Suites 12-13, 13-17 High Beech Road, Loughton, Essex, United Kingdom, IG10 4BN
Email: support@prochamptask.app
Phone: 447809221270